Refund policy

Worldwide Perfume Return and Refund Policy

At Worldwide Perfume, we are committed to ensuring that you are satisfied with your fragrance purchases. However, we understand that situations may arise that necessitate a return. Please review our return and refund policy below:

Return Eligibility

  • Damaged Items: We accept returns if your order arrives damaged due to shipping. If you receive a damaged item, please contact us within 48 hours of delivery with photographic evidence of the damage.
  • Unused Products: We only accept returns for unopened and unused perfumes. If you received your order in perfect condition and wish to return it, the item must remain unopened.

Non-Returnable Items

  • Used Products: We do not accept returns for any perfumes that have been opened or used. If a product has been opened or used, it cannot be returned or refunded.

Return Process

  1. Contact Us: If your item is eligible for return, please reach out to our customer service team at worldwideperfume.brand@gmail.com or call us at +961 0 000 000 within 48 hours of receiving your order.
  2. Return Authorization: Our team will provide you with a return authorization and instructions on how to return your item.
  3. Shipping Costs: Customers are responsible for any shipping costs associated with returning items unless the return is due to an error on our part or involves a damaged product.

Refund Process

  • Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please allow 5-10 business days for the refund to reflect in your account.

Contact Us

For any questions or concerns regarding our return and refund policy, please do not hesitate to contact us:

Thank you for choosing Worldwide Perfume. We appreciate your understanding and look forward to serving you!